Customer engagement for consumer brands: real-time messaging across email, push, in-app, SMS and WhatsApp from one place.

About Braze

Braze helps consumer brands talk to their customers across channels from a single system. It ingests events from apps and websites in real time, keeps a profile for each user, and lets marketers build segments and multi-step journeys in its Canvas builder. Messages are delivered by email, push notification, in-app message, SMS, WhatsApp and web, with personalization drawn from live data. The Braze Data Platform unifies and distributes customer data, and BrazeAI adds predictions, send-time and channel decisions, and content generation. It is used by marketing, CRM and growth teams in retail, media, travel, financial services and mobile-first companies, usually at mid-market and enterprise scale.

Listed inMarketing AutomationasMarketing Automation Platforms

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Reviews

3
Quick review
Thomas M.

Marketing·Expert admin·Foncia·France

4.5
July 2026

A highly valuable tool integrated into our daily operations for marketing campaigns, complex workflows, and transactional messaging. The Snowflake connector provides exceptional performance, significantly streamlining data retrieval across our databases.

Quick review
Employee at Shine

Administrator·France

4
September 2026

Easy set up and training of the teams. It enabled us to both scale quickly lifecycle strategies while reducing Hubspot dependency and contract amount (through reduced Marketing contacts)

Quick review
Employee at Shine

Administrator·Germany

4.5
September 2026

A pretty solid customer engagement tool.

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