C
CallFire

IVR

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Interactive Voice Response (IVR) is used for creating phone trees or sending outbound interactive messages to gather responses from customers.

Cloud Contact CentersConversational RoutingSurvey Platforms
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Features

Set up surveys and polls for data collection
Route incoming calls with an auto-attendant system
Send appointment reminders and payments via IVR
Create multi-question surveys using XML
Integrate IVR data with your website
Support inbound and outbound IVR interactions
Use text-to-speech for dynamic message delivery
Customize IVR solutions with developer API

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