Call Center / Contact Center

92 products

Cloud Contact CentersWorkforce OptimizationVoice AnalyticsQuality Assurance ToolsContact Center Analytics
IVR Locator Software
MetaLocator
·Cloud Contact Centers
-
AlloLive Assist
AlloBrain
·AI Support Automation+2
-
AlloIntelligence
AlloBrain
·Contact Center Analytics+1
-
GoTo Connect Contact Center
GoTo
·Cloud Contact Centers+1
-
GoTo Connect CX Complete
GoTo
·Cloud Contact Centers+1
-
GoTo Connect CX
GoTo
·Cloud Contact Centers+1
-
AI Scorecards
Solidroad
·Quality Assurance Tools+2
-
Process Improvements
Solidroad
·Quality Assurance Tools+2
-
QA & Benchmarking
Solidroad
·Quality Assurance Tools+2
-
Training Simulations
Solidroad
·Quality Assurance Tools+2
-
AI Coaching & Feedback
Solidroad
·Quality Assurance Tools+2
-
QA Automation
Solidroad
·Quality Assurance Tools+2
-
Virtual Phone Answering
JustCall
·Cloud Contact Centers+2
-
Kixie Contact Center
Kixie
·Cloud Contact Centers+2
-
Novocall
Novocall
·Cloud Contact Centers+2
-
IVR
CallFire
·Cloud Contact Centers+2
-
Power Contact Center
CallTools
·Cloud Contact Centers+2
-
Form2Call
Aloware
·Omnichannel Messaging+2
-
Local Presence
Aloware
·Cloud Contact Centers+2
-
NumberGuard
Aloware
·Reputation Monitoring+2
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Branded Calling
Aloware
·Omnichannel Messaging+2
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Compliant Calling
Aloware
·Cloud Contact Centers+2
-
Contact Center Software
Aloware
·AI Contact Center Agents+2
-
Predictive Dialer
Voiptime Cloud
·Cloud Contact Centers+1
-
Hosted Auto Dialer
Voiptime Cloud
·Cloud Contact Centers+2
-
Blended Call Center Software
Voiptime Cloud
·Cloud Contact Centers+2
-
Outbound Call Center Software
Voiptime Cloud
·Cloud Contact Centers+2
-
Inbound Call Center Software
Voiptime Cloud
·Cloud Contact Centers+2
-
Multichannel Call Center Software
Voiptime Cloud
·Cloud Contact Centers+2
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Convoso
Convoso
·Cloud Contact Centers+2
-
AI Conversation Intelligence
CloudTalk
·Contact Center Analytics+2
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AI Voice Agents
CloudTalk
·AI Voice Agents+2
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CloudTalk Business Phone System
CloudTalk
·Cloud Contact Centers+2
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NLPearl AI Call Center Platform
NLPearl
·AI Contact Center Agents+2
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Lead Center
CallRail
·Cloud Contact Centers+2
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Sprinklr Service
Sprinklr
·Cloud Contact Centers+2
-
Sinch Contact Pro
Sinch
·Cloud Contact Centers+2
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Contact Center
Nextiva
·Cloud Contact Centers+2
-
NEXT Platform
Nextiva
·Cloud Contact Centers+2
-
Syntrix
LivePerson
·Quality Assurance Tools+2
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Avaya Infinity Platform
Avaya
·Cloud Contact Centers+2
-
LiveAgent Call Center
LiveAgent
·Cloud Contact Centers+2
-
Five9 Workforce Engagement Management
Five9
·Cloud Contact Centers+2
-
Five9 AI Agents
Five9
·AI Contact Center Agents+2
-
Five9 Cloud Contact Center
Five9
·Cloud Contact Centers+2
-
Call Center Agent
HeyHotel
·AI Contact Center Agents+2
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Voice Agent
HeyHotel
·AI Voice Agents+2
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Genesys Cloud CX
Genesys
·Cloud Contact Centers+2
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AI Conversation Expert
RingCentral
·Conversation Routing+2
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RingCentral Contact Center
RingCentral
·Cloud Contact Centers+2
-
Quality Management
Invoca
·Quality Assurance Tools+2
-
PreSense
Invoca
·Conversational Routing+2
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ELI Call Analysis
Entrata
·Contact Center Analytics+2
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Leasing Center
Entrata
·Cloud Contact Centers+2
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Dialpad AI
Dialpad
·Cloud Contact Centers+2
-
Dialpad Support
Dialpad
·Cloud Contact Centers+2
-
Dialpad AI Contact Center
Dialpad
·Cloud Contact Centers+2
-
Keatext
Keatext
·Customer Sentiment Analysis+2
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Auto-QA & Improvement
Evaluagent
·Quality Assurance Tools+2
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CallTrackingMetrics
CTM
·Conversation Routing+2
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Talkdesk
BrixCRM
·Cloud Contact Centers+2
-
TP.ai FAB Collect
TP
·AI Support Automation+2
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Service Quality
Matawan
·Quality Assurance Tools
-
Conversational Insights
Zaion
·Customer Sentiment Analysis+2
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Agent Assist
Zaion
·AI Support Automation+2
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PHONETRACK 360
360.Agency
·Cloud Contact Centers+2
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Number Reputation Checker
Diabolocom
·Reputation Monitoring+2
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Omnichannel Contact Center
Diabolocom
·Cloud Contact Centers+2
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Intelligent Callback
Medallia
·Feedback Collection Tools+3
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Agent Coaching
Medallia
·Quality Assurance Tools+2
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Feedae Quality Monitoring
Feedae
·Quality Assurance Tools+2
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Explorer
Sierra
·Customer Sentiment Analysis+2
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Vonage Contact Center
Vonage
·Cloud Contact Centers
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Agentforce Voice
Agentforce
·AI Voice Agents+2
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Talkdesk CXA Operations Center
Talkdesk
·AI Support Automation+2
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Talkdesk Interaction & Quality Analytics
Talkdesk
·Customer Sentiment Analysis+3
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Talkdesk Workforce Engagement
Talkdesk
·Workforce Optimization+2
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Talkdesk Omnichannel Engagement
Talkdesk
·Omnichannel Support Desks+2
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AppConnect
Talkdesk
·Cloud Contact Centers+2
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Talkdesk CX Cloud
Talkdesk
·Cloud Contact Centers+2
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AgentTrainer
LiveChat
·Quality Assurance Tools+2
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Zendesk Workforce Management
Zendesk
·Workforce Optimization+2
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Zendesk Quality Assurance
Zendesk
·Quality Assurance Tools+2
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Zendesk Contact Centre
Zendesk
·Cloud Contact Centers+2
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Twilio Flex
Twilio
·Cloud Contact Centers+2
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Omnichannel Messaging
Ringover
·Cloud Contact Centers+2
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Gorgias Voice
Gorgias
·Cloud Contact Centers+2
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Front
Front
·Cloud Contact Centers+3
4.5
Conversation Intelligence
Contentsquare
·Conversation Routing+3
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Salesforce Service Cloud
Salesforce Service Cloud
·Cloud Contact Centers+2
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Zoom Workforce Engagement
Zoom
·Workforce Optimization+2
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Zoom Contact Center
Zoom
·Cloud Contact Centers+2
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Cloud Contact CentersMain

Delivers search results via voice, text message, and smart speaker, allowing customers to find nearby locations by texting or speaking their zip code.

Features

  • Allow customers to search locations over the phone using zip codes
  • Send search results via text message
  • Customize spoken script with text-to-speech technology
  • Integrate with existing call tree and website
  • Support multiple languages for customer interaction
  • Handle common requests like directions and hours automatically
  • Import location data in bulk or individually
  • Provide dedicated toll-free and local numbers
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