Dust is highly rated for its AI collaboration capabilities and ease of use, with most reviewers praising its ability to integrate various AI models and facilitate teamwork.
Dust lets teams create AI agents that know the company's own documents, conversations and tools. Each agent is set up for a job, such as answering support questions or preparing a sales call, by assembling instructions, knowledge and tools without code. Agents draw on company data from tools such as Notion, Slack, Google Drive and GitHub, run on models from several AI providers, and only see the data their users are allowed to see. It is used by companies that want AI assistants shared across teams rather than individual chatbot use. Dust was founded in Paris.
At Modjo, we wanted to bring AI to every team, not just our engineers, without turning each project into a months-long build. Dust let us stand up internal agents in days instead of months connected to our tools and able to answer everyday questions from our Sales, Support, and Ops teams. What struck us most was how easily non-technical teams could build and iterate on their own assistants, without relying on the product team. Today, Dust is part of the toolkit we use every day to move faster.
A very good tool that centralizes different AI models, such as ChatGPT, Claude, and Mistral, while enabling users to build agents with predefined prompts and connect them to internal resources, including CRM systems and documentation. Dust’s responses are therefore tailored to the company, its specific needs, and its tone of voice : this balance provides a clear framework for using AI across teams.
5.0/5, 2026-07-13
Overall, I'm very satisfied with the tool. Its connection to company data is a real strength, enabling much better-contextualized answers. Features keep improving and increasingly match users' real needs.
The Sidekick feature for building agents makes AI incredibly accessible and easy to use, even for non-technical users.
Dust has become an indispensable tool.
4.0/5, Head of Solutions Experts, 2026-07-17
We use Dust as our internal AI at 360Learning. Dust has changed the way we onboard people and the way we upskill internal persons. It takes its source within all our internal tools (confluence, zendesk tickets, trello... and even our product codebase !). This tool has really upgraded our customer service level of answer and reactivity.
5.0/5, 2026-10-01
plateforme IA tout en un au top
+++ > le collaboration en équipe hyper facile, les pods, la creation de frame partagés, les agents facile à déployer en équipe
--- > souffre parfois de la comparaison avec Claude sur l'usage perso (un peu moins de skill pour du travail solo)
4.5/5, 2026-08-12
Great way to give access to automation, not a 5/5 because the programmatic use of Dust is not straightforward: as the triggering and editing logic is not perfect, connecting tools such as n8n should be easier.
5.0/5, 2026-09-02
meilleur outil pour faire adopter l'IA en entreprise de manière sécurisée
4.5/5, 2026-09-16
Incredible IA tool to manage sales team and overall day to day work
4.0/5, 2026-10-20
Very good tool for sales teams with a high daily recurrent volume.
4.0/5, 2026-08-21
Dust + Modjo extremely useful to create great coaching agents
5.0/5, 2026-09-15
Dust makes AI collaboration and teamwork effortless
Features
Connect to 100+ enterprise data platforms such as Slack, Notion, and Salesforce
Build custom AI agents grounded in company context without code
Choose across frontier models from OpenAI, Anthropic, Google, and Mistral
Extend agents with custom tools via MCP servers
Govern access with SCIM-synced groups and admin controls