My AskAI

My AskAI is an AI customer support agent that answers customer questions automatically inside the live chat or help desk a company already uses, such as Intercom, Zendesk, HubSpot or Gorgias. The agent is trained on the company's own material, including help center articles, website pages and internal documents, and replies to incoming questions from that content. When it cannot answer, it hands the conversation over to a human agent with the context. The product also provides reporting on the questions asked and on gaps in the documentation, so that teams can improve their content. It is aimed at support teams of software and online businesses that want to reduce the volume of repetitive tickets.