SmartsheetA verified review on Soft Atlas

A strong tool for services management

Employee at CrossKnowledge4/5

Classic review
Employee at CrossKnowledge

Frequent User·France·used it More than 2 years

4
September 2026

A useful tool for scoping and tracking project profitability, but less effective for day-to-day project management.

Pros
  • Clear and structured service catalogue
  • Useful for estimating and pricing client services
  • Helps track project costs and profitability
  • Provides consistency across projects
Cons
  • Not always well suited to actual project management

Ratings by dimension

4.5/5Setup and Onboarding as a user

-

Customer support
4.5/5Ease of Use
2.5/5Value for Money
3.5/5Features & Innovations