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SolarWinds

SolarWinds Service Desk

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Cloud IT service management software for incident, problem, change and asset management with a self-service portal.

ITSM PlatformsIT Asset Management

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Features

Manage incidents and service requests
Run problem and change management workflows
Provide an employee self-service portal
Track IT assets and configuration items
Manage service level agreements
Suggest ticket routing and answers with AI
Build a knowledge base

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