iAdvize

Claimed pageMainly CommerceAlso active in Customer Experience,Data & Analytics

iAdvize is an AI Shopping Assistant platform for e-commerce brands, founded in Nantes, France. It is used by more than 350 companies across Europe and North America, with offices in Nantes, Paris, Düsseldorf, and Boston.

About iAdvize

iAdvize builds an AI Shopping Assistant designed to act as a brand's product expert on the storefront. Instead of a reactive chatbot, it uses sales-first AI that anticipates shopper questions, delivers personalized product recommendations, and guides shoppers to checkout, addressing the hesitation, friction, and information overload that block most online purchases. The platform includes three products. 1/ The AI Shopping Assistant covers engagement (widgets, conversation starters, smart banners), the Shopping Panel where shoppers convert, and AI Builder to configure tone, knowledge, and workflows. 2/ Shopper Insights is the reporting suite for tracking AI performance and conversation quality. 3/ Support Desk is an add-on that gives human agents co-browsing, AI writing assistance, and unified conversation management.

Omnichannel Support DesksSelf-Service AnalyticsAI Shopping AssistantsConversion PersonalizationUpsell & Cross-Sell ToolsCommerce APIs

Media

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Success Cases

x2.2Incremental ROI proven by A/B test

Users are getting used to talking to AI in natural language. Going back to an e-commerce site where you have to type keywords will quickly feel anachronistic.

SSamsoniteLuggage, travel & lifestyle
About
Founded2010
HeadquartersNantes, France
Employees100 – 300
LanguagesEnglish · French · German · Spanish · Italian · Portuguese · Dutch · Swedish · Mandarin Chinese · Korean · Japanese · Romanian
iadvize.comTrust Center

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