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Vocalcom

Vocalcom Contact Center

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Omnichannel cloud contact center software with routing, predictive dialing, IVR, supervision and analytics.

Cloud Contact CentersContact Center QA & Speech Analytics

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Features

Route calls and messages across channels
Run progressive and predictive outbound campaigns
Build IVR and automated flows
Supervise agents in real time
Report on contact center KPIs
Integrate with CRM systems

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