Zendesk

4.0· 1 avisPage non revendiquée Principalement Customer Experience

Zendesk is a service-first CRM company that builds powerful and flexible software to meet the needs of any business. It provides AI-powered solutions for customer and employee service management.

San Francisco, USA1 000 – 10 000 salariészendesk.com

Zendesk is a service-first CRM company that builds powerful and flexible software to meet the needs of any business. It provides AI-powered solutions for customer and employee service management.

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À propos de Zendesk

Zendesk offers a comprehensive platform for managing customer service and employee support across various channels. Its solutions include AI agents for autonomous issue resolution, workforce management, and quality assurance. The platform integrates with over 1,800 apps and partners, providing tools for reporting, analytics, and security to enhance service delivery.

Workforce OptimizationEmployee SchedulingLabor ForecastingQuality Assurance ToolsAI Support AutomationHelp Desk PlatformsAI ChatbotsOmnichannel Messaging