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HubSpot

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HubSpot reviews

Verified reviewers onlyLast updated 26 Oct 2026

AI content generated from 36 verified reviews

HubSpot is a versatile and powerful CRM platform, praised for its ease of use and comprehensive features.

Most reviewers appreciate its integration capabilities and automation workflows, which facilitate seamless operations across sales and marketing. However, some users find the platform complex and expensive, especially as their needs grow. The Sales Hub and Marketing Hub receive mixed feedback, with the Sales Hub generally rated higher. HubSpot is best suited for organizations needing robust CRM and marketing automation, with a smooth rollout process noted by several users. Compared to Salesforce, HubSpot is seen as easier to use, though less powerful than some specialized tools.

Pros and cons

What reviewers rely on

  • Ease of use(6)
  • Versatile and powerful CRM(5)
  • Integration capabilities(4)

What they warn about

  • Complex and expensive(5)
  • Interface aging(2)

By product

Which other tool they moved from

SalesforceSalesforce

Reviewers who switched describe HubSpot as easier to use.

Features reviewers would add

Advanced CPQ(2)Non-marketing default(2)