Great communication tool, even better for collaboration
Jeremie L., Business Operations Network5/5
Rich review
Jeremie L.
Administrator·Business Operations Network·France·used it More than 2 years
5
September 2026Slack unleashes its real power when you stop using it only for DMs and start using it for collaborating on projects or as teams.
Pros
- Thread advanced features enable real async work that facilitates multi-tasking, context switching and work organization.
- Multiple integrations and automations that allow you to work 90% of the time from a single place.
Cons
- Bookmarks are a bit confusing, allowing a better classification by folder could help
Ratings by dimension
5/5Setup and Onboarding as a user
4/5Customer support
5/5Ease of Use
5/5Value for Money
5/5Features & Innovations
The deep diveBuyer's view
How the decision was made to implement Slack
Formal RFPBusiness Operations Network chose Slack after a formal selection process / RFP.
Alternatives considered
Google WorkspaceMicrosoft Teams
Why did you choose Slack?
Very well fitted for our Tech-savvy company with lot of parallel projects and async communication, friendly interface, well integrated with the rest of our stack
The rollout
I was not there back then but I did not hear from any difficulties ; there was a grey zone for a while between what was supposed to go through Slack and what remained in Google Hangouts but we decided to deprecate Hangouts for more clarity.