AI agents for personalized customer experiences across voice, chat, and email.

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About Decagon

Decagon specializes in developing AI agents that enhance customer experience operations for enterprises. Their platform allows businesses to deploy AI-driven solutions that provide personalized, proactive, and always available customer interactions. These AI agents work across various channels, including voice, chat, email, and SMS, to deliver tailored experiences that feel personal to each customer. Decagon's solutions aim to transform traditional customer support into strategic growth drivers, enabling companies to scale revenue without increasing headcount.

Listed inConversational AIasAI Voice Agents, AI Customer Service Agents, AI Chatbots

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Tech stack

23

23 tools across 4 domains: Tech & Product 48%, Business 30%, Productivity & Collaboration 9%, HR 9%. Including AI Assistants, Advertising, AI Agent Platforms, AI Infrastructure.

ContrastEvent Management
StripePayments
Wispr FlowOffice & Personal Productivity
and 20 more

Clients

17
Away
Chime
ClassPass
Duolingo
Faire
Mercado Libre
Notion
Perplexity AI
Rippling
Rituals
View 6 more
SimplePractice
Substack
Delta Air Lines
Deutsche Telekom
Fanatics
Riot Games
and 1 more
About
HeadquartersSan Francisco, USA
Employees100 – 300
decagon.ai

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