Salesforce on Alibaba Cloud
Salesforce on Alibaba Cloud is an AI-powered Customer 360 platform designed specifically for the Chinese market. It integrates various Salesforce solutions with Alibaba Cloud to enhance customer engagement and operational efficiency.
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Claim this pageAbout Salesforce on Alibaba Cloud
Salesforce on Alibaba Cloud is the version of the Salesforce platform offered to companies operating in mainland China. It is hosted on Alibaba Cloud infrastructure located in China, so customer data is stored and processed locally in line with Chinese data regulations. The offering covers core Salesforce products such as Sales Cloud, Service Cloud and the Salesforce Platform for building custom applications, with integrations to local services and connections to a company's global Salesforce organization. It is aimed mainly at multinational companies that already run Salesforce elsewhere and want their Chinese sales and service teams to work on the same CRM model.