Nous utilisons Genesys chez EBP, principalement pour les appels entrants, et c'est probablement une solution que nous conserverons dans notre stack cible. Je n'en connais pas toutes les spécificités, donc mon retour…
Yanis B. · Shine · Verified
Cloud Contact Centers
Provide cloud-based solutions for managing customer interactions.
- 35tools
- 8verified reviews
- 1078companies use one
Showing 35 results
Used by421teamsWebex
Webex Customer Experienceand 1 product in other categories🇺🇸 USA> 10 000 employeesNo reviews yetView
Used by371teamsZendesk
Zendesk Contact Centreand 6 products in other categories🇺🇸 USA1 000 – 10 000 employees2.73 reviewsView
Used by349teamsTwilio
Twilio Flexand 4 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by237teamsZoom
Zoom Contact CenterZoom Workforce Engagementand 9 products in other categories🇺🇸 USA1 000 – 10 000 employees3.34 reviewsView
Used by80teamsGenesys
Genesys Cloud CX🇺🇸 USA1 000 – 10 000 employees41 reviewView
Used by38teamsInfobip
Cloud Contact Centerand 6 products in other categories🇭🇷 Croatia1 000 – 10 000 employeesNo reviews yetView
Used by35teamsSinch
Sinch Contact Proand 8 products in other categories🇸🇪 Sweden1 000 – 10 000 employeesNo reviews yetView
Used by34teamsGorgias
Gorgias Voiceand 3 products in other categories🇺🇸 USA100 – 300 employeesNo reviews yetView
Used by31teamsMedallia
Intelligent Callbackand 5 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by27teamsVonage
Vonage Contact Centerand 3 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by23teamsTalkdesk
Talkdesk CX CloudTalkdesk Omnichannel EngagementAppConnectand 3 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by20teamsDiabolocom
Omnichannel Contact CenterNumber Reputation Checkerand 3 products in other categories🇫🇷 France100 – 300 employeesNo reviews yetView
Used by20teamsDialpad
Dialpad AI Contact CenterDialpad SupportDialpad AIand 1 product in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by17teamsOdigo
OdigoAkio🇫🇷 France300 – 1 000 employeesNo reviews yetView
Used by14teamsNextiva
NEXT PlatformContact Centerand 2 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by13teamsRingCentral
RingCentral Contact Centerand 6 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView- VUsed by11teams
Vocalcom
Vocalcom Contact Centerand 2 products in other categories🇫🇷 France100 – 300 employeesNo reviews yetView 
Used by10teamsJustCall
Virtual Phone Answeringand 9 products in other categories🇺🇸 USA50 – 100 employeesNo reviews yetView
Used by10teamsPega
Pega Customer Serviceand 4 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by9teamsFive9
Five9 Cloud Contact Centerand 2 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by5teamsAvaya
Avaya Infinity Platformand 4 products in other categories🇺🇸 USA> 10 000 employeesNo reviews yetView
Used by5teamsNiCE
AI Contact Center PlatformEnterprise AI PlatformAI Automation PlatformCXoneand 1 product in other categories🇮🇱 Israel1 000 – 10 000 employeesNo reviews yetView
Used by3teamsGoTo
GoTo Connect CX CompleteGoTo Connect Contact CenterGoTo Connect CXand 3 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by2teamsKixie
Kixie Contact Centerand 4 products in other categories🇺🇸 USA50 – 100 employeesNo reviews yetView
Used by2teamsLiveAgent
LiveAgent Call Centerand 4 products in other categories🇸🇰 Slovakia100 – 300 employeesNo reviews yetView
Used by2teamsMitel
Mitel CXand 3 products in other categories🇨🇦 Canada1 000 – 10 000 employeesNo reviews yetView
Used by1teamAloware
Contact Center Softwareand 15 products in other categories🇺🇸 USA50 – 100 employeesNo reviews yetView
Used by1teamNetic
Convertand 3 products in other categories🇺🇸 USA100 – 300 employeesNo reviews yetView
Used by0teamsAANCALL
Call Center SoftwareCX Contact Centerand 4 products in other categories🇺🇸 USA10 – 50 employeesNo reviews yetView
Used by0teamsCallFire
IVRand 3 products in other categories🇺🇸 USA100 – 300 employeesNo reviews yetView
Used by0teamsCallTools
Power Contact Centerand 3 products in other categories🇺🇸 USA50 – 100 employeesNo reviews yetView
Used by0teamsConvoso
Convoso🇺🇸 USA100 – 300 employeesNo reviews yetView
Used by0teamsEntrata
Leasing Centerand 37 products in other categories🇺🇸 USA1 000 – 10 000 employeesNo reviews yetView
Used by0teamsNovocall
Novocall🇸🇬 Singapore10 – 50 employeesNo reviews yetView
Used by0teamsVoiptime Cloud
Multichannel Call Center SoftwareInbound Call Center SoftwareOutbound Call Center SoftwareBlended Call Center Softwareand 4 products in other categories🇺🇦 Ukraine50 – 100 employeesNo reviews yetView
